Frequently Asked Questions (FAQ)

🧭 Can I visit your showroom?

Yes, that's possible! Our showroom in Tongeren-Borgloon is by appointment only . This way, we can provide personalized advice and show you products that align with your mission. Simply book your appointment using the contact form.

📦 Are all products in stock?

We work with a targeted inventory of demo models, supplemented with products available for pre-order or quick reorder from our brands. If a product is marked "made to order," it will be ordered especially for you – with an expected delivery time listed with the item.

🔁 Can I exchange or return an item?

Yes, you have a 14-day cooling-off period. Send us an email at info@ttmgear.com and we'll help you quickly. Products must be unused and in their original condition.

🎯 Who is TTM for?

For those who make conscious choices. Whether you're an endurance athlete, outdoor professional, or simply a demanding adventurer – TTM delivers gear tailored to your mission. No bulk, no compromises.

🛠️ Can I also get personal advice about my equipment?

Absolutely – that is literally what Tailored to The Mission stands for.
No standard frames or mass production, but equipment tailored to your mission: whether it's a trail run, mountain tour, triathlon, military assignment or expedition.

Our approach is simple, yet well thought out:

1. Intake interview – we listen to your goal, experience, context and budget

2. Customized material list – carefully compiled based on practical experience

3. Showroom visit – you come by appointment to go through the list together and get your hands on selected products

This support is available for a fee, but will be partially deducted from your purchase. This way, we guarantee you'll leave with a gear pack that's perfect – down to the last detail.

Targeted advice, conscious choices and materials you can trust.
That's the core of TTM.